OG-0593 Ownership
Jeep Wrangler 4xe Problems: Battery Recalls, Charging Issues and What to Check Before Buying
7 min read Rev. Sep 29, 2026
Checklist
- Battery fire recall 25V-741 covers about 320,000 Wrangler and Grand Cherokee 4xe vehicles.
- Earlier fixes under 23V-787 or 24V-720 need the newer 25V-741 remedy as well.
- Loss of drive power: recalls 22V-865 and 25V-710, and open NHTSA query RQ24-012.
- Recall 25V-766 covers engine debris on 2024-2025 Wrangler 4xe models.
- Recall 26V-363 covers power steering pump wiring fires on 2021-2025 Wranglers, 4xe included.
- Electric mode can be unavailable below 32°F, in 4L Hybrid, or with the hood open.
- Check every recall by VIN before buying a used 4xe, and test both Level 1 and Level 2 charging.
Procedure
The biggest Jeep Wrangler 4xe problem is its high-voltage battery. NHTSA recall 25V-741, filed in October 2025, covers 2020 to 2025 Wrangler 4xe and 2022 to 2026 Grand Cherokee 4xe vehicles (320,068 in total) because the battery may fail internally and start a fire while parked or driving. Owners are told to park outside, away from structures, and not to charge until the dealer has updated the battery software and replaced the pack if needed. It supersedes two earlier recalls for the same defect, 23V-787 and 24V-720, and vehicles already repaired under those need the new remedy too.
Beyond the battery, the 4xe (the plug-in hybrid JL Wrangler with a 2.0L turbo engine) has recalls for loss of drive power, engine failure from internal debris, and power steering pump wiring fires. The everyday complaints owners report most are charging faults and confusion about when electric mode is available. Here is what each problem is, which years it affects, and what to check before buying one used.
Every major Wrangler 4xe recall at a glance
All campaign numbers, years and vehicle counts below come from NHTSA’s recall records. Counts include every model in the campaign.
| NHTSA recall | Wrangler 4xe years | Problem | Remedy |
|---|---|---|---|
| 25V-741 (Oct 2025) | 2020 to 2025 | High-voltage battery may fail and catch fire; 320,068 vehicles incl. Grand Cherokee 4xe | Battery software update, pack replaced if needed; park outside, do not charge until repaired |
| 24V-720 (Sep 2024) | 2020 to 2024 | Same battery fire risk; 154,032 vehicles | Replaced by 25V-741 |
| 23V-787 (Nov 2023) | 2021 to 2023 | Same battery fire risk; 32,125 vehicles | Superseded by 24V-720, then 25V-741 |
| 22V-768 and 23V-303 | 2022 to 2023 | Wrong fasteners on the battery’s 200-amp fuse can overheat; loss of drive power | Inspect and replace fuse, and pack if damaged |
| 22V-865 (Nov 2022) | 2021 to 2023 | Loss of communication between modules can shut the engine down; 62,909 vehicles | Software so the fail-safe is limp home instead of shutdown |
| 25V-710 (Oct 2025) | 2023 to 2025 | Software error in an over-the-air update may cause loss of drive power; 24,238 vehicles | Telematics module software update |
| 25V-766 (Nov 2025) | 2024 to 2025 | Debris inside the engine may cause engine failure, loss of drive power or an engine compartment fire; 117,904 vehicles incl. Grand Cherokee 4xe | Software update, engine block or engine replaced as needed |
| 24V-111 (Feb 2024) | 2021 to 2024 | Hybrid control processor software error can disable the windshield defroster | Software update |
| 26V-363 (Jun 2026) | 2021 to 2025 (all Wranglers) | Power steering pump wiring may overheat and cause a fire, even when parked; 1,076,999 vehicles | Inspect and replace wiring and pump; park outside until repaired |
Several of these had interim notices before a final fix was ready. NHTSA’s record for 25V-766, for example, says the first owner letters went out in May 2026 and further letters will follow once the final remedy is available. Check the current status for your VIN rather than assuming a remedy exists.
The battery fire recalls explained
The three battery recalls describe the same defect: the high-voltage battery can fail internally and lead to a fire whether the vehicle is parked or moving. Each one widened the population and changed the remedy.
- 23V-787 started with about 32,000 2021 to 2023 Wrangler 4xe models.
- 24V-720 expanded to about 154,000 vehicles, adding the Grand Cherokee 4xe.
- 25V-741 expanded again, to 320,068 vehicles, and NHTSA’s record says vehicles fixed under either earlier recall need the new remedy.
Until the latest remedy is done, the advice is the same: do not charge, and park outside and away from buildings. That defeats the point of a plug-in hybrid for daily use, but the vehicle still drives on the gas engine in Hybrid or eSave mode. If you are waiting on parts, ask the dealer in writing about the status and any interim assistance Stellantis offers; policies have varied by recall and over time.
Loss of drive power
Several separate issues can make a 4xe lose propulsion. Recall 22V-865 covered 2021 to 2023 models where a communication fault could shut the engine down; the fix changed the software so the vehicle drops into limp-home mode instead. In July 2024, NHTSA opened Recall Query RQ24-012 after 68 owner reports of loss of motive power on 2021 to 2024 4xe models, including vehicles that had the 22V-865 remedy and vehicles outside its scope. NHTSA listed that query as open.
Recall 25V-710 adds a software error from an over-the-air update on 2023 to 2025 models, and 25V-766 covers internal engine debris on 2024 and 2025 models that can cause engine failure. Reduced power can also come from the ordinary limp mode that gas Wranglers use, which the traction control light and loss of power guide explains. If your 4xe shows a red “Stop Safely, Vehicle Will Shut Off Soon” message, Jeep’s hybrid supplement lists it as a red warning: pull over safely and call for service.
Charging problems
Charging is where most everyday 4xe frustration comes from. The basics from Jeep’s 2022 Wrangler 4xe hybrid supplement:
- The charge port is the standard SAE J1772 connector.
- The supplied Level 1 cord plugs into a grounded 120-volt household outlet. Jeep estimates about 12 hours from nearly empty.
- Level 2 (240-volt) takes about 2 hours from nearly empty. Jeep recommends a 40-amp Level 2 charger for home installation.
- Charging stops while the hood is open.
When a 4xe will not charge, work through the likely causes in order:
- Open recall. If your VIN has an open battery recall, you should not be charging at all until it is repaired. Check your VIN first.
- The outlet or circuit. Ground fault protection tripping, a shared circuit or a long extension cord commonly interrupt Level 1 charging. Try a dedicated outlet.
- The charger or cable. Test at a public Level 2 station. If it charges there, the problem is at home.
- Hood open or hood switch fault. The hood switch blocks charging and electric mode by design.
- Charging module software. FCA’s TSB 08-049-23 reprogrammed the integrated dual charging module on 2022 Wrangler 4xe models where the check engine light came on with internal charging module codes and the vehicle would not charge. A dealer can check whether any update applies to your VIN.
When electric mode is not available (and why that is normal)
Many 4xe “problems” are the system protecting itself. Jeep’s hybrid supplement lists reasons electric mode may be unavailable:
- Cold. Some systems need warm-up below 32°F, or below 15°F in Electric mode, and the engine heats the cabin more efficiently below 15°F.
- Drive selections. eSave almost always runs the engine, and Hybrid mode in 4WD Low runs the engine too.
- High power or high speed. Pressing hard on the pedal or sustained high speed brings in the engine.
- Heat. The battery, motors or contactors over temperature trigger temporary protection.
- Hood open or a hood switch fault.
- Stale fuel and oil. The 4xe has a Fuel and Oil Refresh Mode that runs the engine if it has not run for a long time.
The EPA rates the 2021 to 2025 Wrangler 4xe at 22 miles of electric range. Cold weather, heavy tires, lifts and highway speeds all cut into it. For winter tips, see Wrangler upgrades for winter driving. If the check engine light comes on alongside a mode message, Jeep says to see a dealer.
Engine and cooling items shared with the 2.0L turbo
The 4xe uses the 2.0L turbo four-cylinder, and some fixes for that engine include the plug-in version. FCA’s Customer Satisfaction Notification ZD8 covers loose coolant inlet tube fasteners on 2021 and 2022 JL Wranglers with the 2.0L, including the PHEV engine code, which can cause a coolant leak and, if ignored, overheating. The related service bulletin 07-001-22 covers 2018 to 2021 models. More on this in Jeep Wrangler overheating.
The 4xe also has a 12-volt battery that runs the electronics and wakes the hybrid system. A weak 12-volt battery can stop a 4xe from going into Ready mode even when the high-voltage battery is charged. See why a Jeep Wrangler won’t start for how to tell the difference.
What to check before buying a used Wrangler 4xe
- Run the VIN at NHTSA’s recall lookup and on Mopar’s recall search. NHTSA shows open safety recalls; Mopar also shows service campaigns and customer satisfaction notifications.
- Get proof that 25V-741 has been completed, and not only 23V-787 or 24V-720. Ask whether the battery pack was replaced and get the dealer repair order.
- Confirm 26V-363, 25V-766 and 25V-710 status where they apply to that model year.
- Test charging on both a household outlet and a Level 2 charger. Watch that it starts, stays charging, and the percentage climbs.
- Check the cluster for warnings at startup and during a drive: Hybrid Electric Vehicle System Service, Plug Status Fault and Torque Limited are red warnings in Jeep’s supplement.
- Look at electric range on a full charge in mild weather. A figure far below the 22-mile EPA rating on a stock Jeep deserves a question.
- Ask for service records including software updates, oil changes (the engine still needs them), and any coolant leak repairs.
- Check the high-voltage battery warranty terms with a dealer for that VIN, since coverage depends on in-service date.
The oil still needs changing even if the engine rarely runs; how to reset oil life on a Jeep Wrangler covers the interval and the reset. Plan for the extra weight when towing too; the Wrangler towing capacity guide explains how ratings differ by configuration. For the full recall and problem history across every JK and JL model year, see Jeep Wrangler problems by year, and keep up with the rest of the routine using the Wrangler maintenance checklist.
Troubleshooting
Owners also ask
Q1 Is it safe to charge my Jeep Wrangler 4xe?
If your VIN is included in recall 25V-741 and the remedy has not been done, no. Stellantis and NHTSA advise affected owners not to charge the vehicle and to park outside, away from buildings, until the dealer completes the repair. Enter your VIN at nhtsa.gov/recalls or on Mopar's recall page to check. Vehicles fixed under earlier recalls 23V-787 or 24V-720 also need the new remedy.
Q2 What years of the Jeep Wrangler 4xe are affected by the battery recall?
NHTSA's record for recall 25V-741 lists 2020 to 2025 Jeep Wrangler 4xe and 2022 to 2026 Grand Cherokee 4xe vehicles, 320,068 in total. It replaced 24V-720 (2020 to 2024 Wrangler 4xe) and 23V-787 (2021 to 2023 Wrangler 4xe). Not every VIN in those years is included, so check your specific vehicle.
Q3 Why won't my Jeep 4xe charge?
First rule out an open battery recall, since affected owners are told not to charge at all. Other common causes are charging module software (FCA TSB 08-049-23 addressed a no-charge condition on 2022 models), a tripped outlet or ground fault on the charger circuit, a faulty charging cable, or the hood being open, which stops charging by design. Look at the charge port light and cluster messages, try a different outlet or charger, then have a dealer check for software updates.
Q4 Is the Jeep Wrangler 4xe reliable?
The 4xe has had more recalls than the gas Wrangler, several of them serious: battery fires, loss of drive power and engine failure from debris. Remedies exist or are being rolled out for most, and many owners report few problems beyond charging glitches. A used 4xe is a reasonable buy only with every recall completed and a clean dealer service history.
Q5 How long does it take to charge a Jeep Wrangler 4xe?
Jeep's 2022 4xe supplement estimates about 12 hours on Level 1 (120-volt household outlet) and about 2 hours on Level 2 (240-volt charger), starting from nearly empty. Jeep recommends a 40-amp Level 2 charger for home installation. Cold weather and battery condition can lengthen charge times.
See also
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